Field Service Engineer

Are you an experienced field service engineer with a strong customer focus?

We are seeking a Field Service Engineer to provide high quality installation, repair and preventative maintenance of equipment and software for a variety of clients across the island of Ireland. If you have a passion for problem solving and wish to work in the dynamic medical devices industry, then we would love to hear from you. You will be joining a team of highly experienced, dedicated engineers working on cutting edge products that have positive impacts for people and communities in the world of health and science.

Responsibilities 

  • You will provide ongoing technical support across Brennan & Company’s client’s product range to 3rd level institutes, national research institutions, hospitals, and industries throughout Ireland & Northern Ireland.
  • Install, calibrate, commission and service scientific, medical, laboratory, environmental and process monitoring instrumentation, including
    • Resolve issues, repair, or perform maintenance functions in client locations or in workshop as required
    • Identify, analyze, and repair product failures, order replacement parts as required
    • Perform preventative maintenance in accordance with specified & agreed schedule
    • Calibrate instruments or test equipment according to established standards
  • Support sales team in client meetings, demo’s, trade shows and workshops with technical expertise/product knowledge as required
  • Assist in the development of company documentation related to equipment installation and servicing
  • Relay customer feedback including sales opportunities, customer complaints, and service/failure trends to product managers and field service manager
  • Provide technical product training and basic user functionality training to customer base when required
  • Assist in achieving the service team’s goals and targets and expand the sales support/servicing function
  • Complete all service reports and associated paperwork in accordance with company procedures and processes
  • Undertake product and technical training as required.

Key Capabilities Required

  • 3rd level qualification in an instrumentation or electronic engineering discipline
  • Experience working with complex instrumentation
  • Technical problem solving and troubleshooting skills with strong follow up
  • Experience in an engineering and/or servicing role, preferably within the scientific laboratory, environmental or process monitory equipment field
  • Ability to read and interpret documents such as operating and maintenance instructions, schematic diagrams, and procedure manuals
  • Self-starter with the ability to multitask, establish priorities and manage a workload under time pressure
  • Strong communication skills both written and oral with the ability to write reports communicate effectively both internally and externally
  • Proficient with MS office suite
  • Ability to travel to client sites in assigned geographical areas and nationally sometimes on short notice including occasional on call and weekend working
  • Full clean driving license
  • A team player with a positive, can do attitude

What we offer

  • Competitive salary
  • Bonus scheme
  • Lunch allowance
  • Pension
  • Fully expensed company car
  • Laptop and mobile
  • Income protection
  • Sports and social club

To apply please send a CV and cover letter via our gateway here: Apply Here

We do not require the assistance of recruitment agencies at this time.